Privacy Policy

At Barklee Place Ltd, we are committed to safeguarding the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, store, and protect your personal information when you interact with our dog grooming website in accordance with UK General Data Protection Regulation and the Data Protection Act 2018.

Who We Are 

Barklee Place Ltd is a dog grooming company based in the United Kingdom. For the purposes of data protection law, we are the “data controller” of any personal information collected through our website.

What Information We Collect 

• Personal identification information: Name, email address, phone number, postal address, and pet details (such as name, breed, age).

• Booking and transaction data: Information related to your appointments, payment details (handled securely by third-party providers), and service history.

• Technical data: IP address, browser type, operating system, and information about your usage of our website (via cookies and analytics tools).

• Communications: Records of correspondence, messages, or feedback you send to us.

How We Use Your Information 

• To process and manage your grooming appointments and service requests.

• To communicate with you regarding bookings, updates, offers, or changes to our policies.

• To improve our website, services, and customer experience.

• To comply with legal obligations and resolve disputes.

Legal Basis for Processing 

We process your personal information on the basis of legitimate interests (to provide our services), contractual necessity (to fulfil bookings), consent (where required), and compliance with legal obligations.

Cookies and Tracking Technologies 

Our website uses cookies and similar technologies to enhance your experience, analyse website traffic, and provide personalised content. You may manage your cookie preferences through your browser settings.

Sharing Your Information

• We do not sell your personal information to third parties.

• We may share your information with trusted service providers (such as payment processors and IT support) who assist us in delivering our services, under strict confidentiality agreements.

• We may disclose information if required by law or to protect our rights and the safety of our customers.

Data Security 

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data Retention 

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

Your Rights 

• Access: You may request a copy of your personal information held by us.

• Correction: You can ask us to correct any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

• Objection: You can object to certain types of processing, such as direct marketing.

• Restriction: You can ask us to restrict how we use your information in certain circumstances.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised date. Please review this policy periodically to stay informed about how we protect your information.

Last updated: 09/12/2025